Reference

Your Data Rules at jpsonic

Your account sign-up data, DANA, OVO, GoPay and QRIS wallet records, and lobby session data sit under one Privacy Policy before you open your account.

DANA recordsOVO wallet dataGoPay checksQRIS receiptsPrivacy request path

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What This Policy Covers

jpsonic Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the first account step, so this policy covers registration details, login records, wallet activity, device signals, cookies, and support messages. We use this data to run your account, confirm payments, keep session access safe, answer privacy requests, and meet duties that depend

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on local law. When you use DANA, OVO, GoPay or QRIS, we keep transaction references, timestamps and status codes rather than your full wallet credentials. You can ask us to correct, access or erase eligible data through Account > Profile > Privacy Request, or by contacting
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support with your registered phone number and email.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

A privacy question should not disappear into a general inbox. We route requests by account ID, registered phone number, and the payment rail involved, so the…

HANDLING RULES

How We Handle Privacy Day to Day

Privacy is handled as an operating task, not a slogan. We separate account identity, payment references, device signals, and support logs so each team sees only what it needs to solve your…

Account data collected

During sign-up we collect your name, phone number, email, login credentials and account preferences. We use these details to create your profile, protect access, send account messages and answer privacy requests.

Payment record limits

For DANA, OVO, GoPay and QRIS, we store transaction IDs, payment status, time stamps and amount fields. We do not need your wallet PIN, full app login or private wallet passcode.

Cookie and device signals

Cookies and device signals help us remember sessions, detect unusual logins and keep the lobby loading correctly. You can clear cookies through your browser settings, though you may need to sign in again.

Game session records

When you open Sic Bo, Limbo, League of Legends markets, Aviator, Bingo or Mega Fishing, we record session IDs and timing. These records support account history checks and dispute handling.

Retention and deletion

We keep data only as long as needed for account service, dispute checks, security, and duties that depend on local law. Eligible deletion requests are checked against open account or payment matters.

Access and correction

You can request a copy of your account data or ask us to correct details that are outdated. We verify ownership first, then respond through live chat or email tied to your profile.

Common Privacy Policy Questions

These answers explain the privacy points we are asked about most often before and after account creation. They focus on what we collect, how payment records are handled, how cookies work, and how you can request changes. If your case involves a live wallet transaction or an account security concern, contact us from the signed-in account so we can match your request to the right profile.

We collect the details needed to create and protect your account: name, phone number, email, login credentials, device signals and account preferences. We use them for access, support, payment matching and privacy requests.

Yes. The policy covers payment references, wallet rail names, transaction status, timestamps and amount fields for DANA, OVO, GoPay and QRIS. We do not ask for your wallet PIN or app password.

Open Account > Profile > Privacy Request and choose data access, or contact support from your registered email. We verify account ownership first, then send the eligible data through a controlled channel.

Yes, you can request a correction if the record is outdated or typed incorrectly. We may ask for account confirmation and a recent payment reference before changing details tied to wallet activity.

Cookies keep your session active, remember basic preferences and help detect unusual login patterns. You can clear them through your browser settings, but clearing cookies may require a fresh sign-in.

We keep data for account service, security checks, dispute handling and duties that depend on local law. If you request deletion, we check whether open account or payment matters must be completed first.

Use live chat from 10:00-24:00 WIB or the privacy email shown inside your account menu. Share your account ID, registered contact details and the exact privacy action you want us to check.

Your Data Rules at jpsonic

Three Ways to Reach Privacy Support

How We Handle Privacy Day to Day

Account data collected

Payment record limits

Cookie and device signals

Game session records

Retention and deletion

Access and correction

Common Privacy Policy Questions

01 What data does jpsonic collect when I create an account?

02 Does the Privacy Policy cover DANA, OVO, GoPay and QRIS payments?

03 How do I ask for a copy of my account data?

04 Can I correct my phone number or email in the privacy record?

05 Why does jpsonic use cookies on my device?

06 How long do you keep my account and payment data?

07 Who can I contact about a privacy concern?

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